Biography:

Elite First Aid, Inc. offers a variety of first aid, trauma, and medical kits, as well as custom-built kits to suit your needs.

To prove saving lives does not have to be expensive, elite first aid has been producing inexpensive, quality first aid and emergency kits since 1995.

Shipping Policy:

Shipping All shipments are shipped through USPS, UPS, or FedEx. Typically orders are shipped out within 1 business day. You will receive the tracking number in an email and in the order details within your account. All Continental US orders, except during specific promotions, under $100 will be charge $10 for shipping. All Canada, Alaska, and Hawaii orders under $200 will be charged $20 for shipping. If you have an issue with your package being delivered. The buyer must contact Elite First Aid by phone, (919) 556-8404, or email, sales@elitefirstaidinc.com, within 30 days of original ship date to report the issue to receive a free eligible replacement. Eligibility is dependent on proof of damage to products from delivery or package not delivered.

Refund Policy:

Returns If you are not completely satisfied with your purchase, you may return it to us within 30 days of purchase for a full refund not including shipping if applicable. All returns must be in a new and unused condition. Open packaging of contents though unused, may not be returned or refunded. Open bag and/or pouch may be returned with only up to 5% of the content value may be open and/or used to receive a full refund. Deliberately damaged or altered items caused by end user may not be returned for a refund. To return an item, please contact us to obtain a Return Authorization (RA) number. Returns will not be accepted if it is not accompanied by an RA number. After receiving an RA number, place the item securely in a box and return the item with the provided RA number, proof of purchase, and any other document requested by Elite First Aid, Inc. customer service. Mail to the following address: EFAI – Attn: Returns RA# 2801 Crusher Run, Wake Forest, NC 27587 After receiving your return and inspecting the condition of your item, we will process the refund. Please allow up to 7 business days from receipt of the returned item to process the return. Please note, a 10% restocking fee will incur for returns of $2,500 or more. All sale items are final and may not be returned or exchanged.